PropertyMe launches innovative Chat feature, transforming rental communications

Article by Camilla Jones 29 May 2025

PropertyMe, Australia’s leading property management platform, is excited to announce the launch of its latest feature – Chat – an instant messaging tool designed to elevate and enhance communications between Property Managers, landlords and tenants. 

Sarah Dawson, Chief Customer Officer at PropertyMe, said gone are the days of searching through email threads or other messaging systems for replies or struggling to reach your contacts – Chat provides a streamlined, one source of truth to collaborate seamlessly. 

“With Chat, our more than two million Property Managers, landlords and tenants can send instant messages directly through the PropertyMe app, ensuring seamless and efficient communication in real time,” Sarah said. 

“Messages are delivered straight to the Property Manager’s inbox and are automatically saved against the recipient with time and date stamps, guaranteeing a reliable and accessible record of conversations.” 

Whether a Property Manager is on leave or has changed, tenants and landlords can rest assured that their messages will still be received, providing peace of mind and continuity of service.   

Key benefits of PropertyMe Chat: 

– Instant messaging for quick and efficient communication. 

– Messages are saved and timestamped within PropertyMe for easy access. 

– Important rental updates and announcements in real time. 

– Reduced reliance on email, making communication more streamlined. 

Beyond Chat, the PropertyMe app continues to empower tenants and landlords by providing:   

– A real-time snapshot of property and rental details. 

– Financial insights, including monthly statements and expense breakdowns. 

– Inspection details, including comments, images and follow-up actions. 

– The ability to view and download documents such as bills and statements. 

– A full message history, all in one location. 

“At PropertyMe, we’re committed to delivering technology that simplifies and enhances the rental experience and we’re always looking for ways to help improve the lives of our agency customers,” Sarah said.  

“Our new Chat feature is designed to make communication effortless, ensuring agency customers and property managers can stay connected with ease.” 

PropertyMe Chat is available now within the PropertyMe app. Tenants, landlords and Property Managers alike can experience a faster and smarter way to communicate — improving efficiency and enhancing the rental experience.   

To find out more about the Chat feature, visit: https://www.propertyme.link/chat 

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For media inquiries, please contact:   

Camilla Jones 

[email protected] 

0411 899 584 

About PropertyMe 

PropertyMe is Australia’s leading cloud-based property management software, empowering real estate professionals with innovative tools that streamline workflow and enhance communication.  

With a commitment to cutting-edge technology, PropertyMe continues to transform property management for the digital age.