Chat

Exclusively to
PropertyMe's Unified Inbox

Free. Unlimited. Instant.

PropertyMe Chat brings seamless communication directly into your workflow. Instantly engage with owners and tenants from your desktop or the PropertyMe Agent app.

  • Instant messages
  • A free SMS alternative
  • Push notifications
  • Read receipts
  • Message threads linked to PropertyMe contacts
  • Broadcast messaging to multiple contacts
  • Personalised communication
  • Link messages to Tasks and Jobs
  • Support Property Managers' right to disconnect

Instant messaging for Property Managers, landlords and tenants

Send and receive direct messages in PropertyMe — complete with push notifications and read receipts for Agents.

Available across web and mobile, PropertyMe Chat ensures you're always in touch, wherever your work takes you.

One inbox for every conversation.

Stop jumping between SMS, emails and app alerts. PropertyMe Chat brings it all together.

All communication is automatically linked to the relevant property and contact, so there's no confusion — just a clear and central thread for every conversation.

Stop chasing emails.

Start real conversations.

Book a demo

Direct, in-app messaging

Owners and tenants can message directly via the PropertyMe app — no extra logins or subscriptions required.

Even when you're away, Chat ensures an uninterrupted experience for owners and tenants. Your clients always feel heard and nothing slips through the cracks.

Message multiple contacts

Broadcast messages to multiple recipients with just one tap.

Perfect for urgent announcements or routine updates, Chat lets you communicate efficiently without repetitive effort, keeping everyone informed instantly.

What's new in Chat

Message templates

Save time and ensure consistency in your communications with customisable message templates.

You can pre-build and store templates for common scenarios such as lease renewals, inspection reminders, rent-increase notifications or maintenance follow-ups. Then, with just a click, deploy them directly in the chat, ensuring professional, prompt replies without needing to retype or search for previous messages.

Upload images and PDFs

With PropertyMe Chat, you can effortlessly attach PDFs, images, floor plans or inspection photos directly within a conversation. Whether you're sending a lease document, condition report or a snapshot of a maintenance issue, the upload is seamless and instantly accessible for all participants in the thread.

Every file you send is automatically linked to the relevant property and contact record, helping you maintain full context, traceability and consistency.

Great news!

Chat is free and available in all plans, including Basic, making it easier than ever for all users to keep every conversation connected.

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Frequently asked questions

PropertyMe Chat is an integrated instant messaging tool built into PropertyMe's Unified Inbox that allows Property Managers, landlords and tenants to communicate directly and seamlessly without leaving the platform.
Yes! PropertyMe Chat is free, unlimited and instant. There are no additional fees for using the chat function and it is available for all subscription levels, including Basic.
Property Managers, property owners (landlords) and tenants can all use Chat. Owners and tenants can message directly through the PropertyMe app.
No, owners and tenants do not need separate logins or subscriptions beyond what they already have. Chat is fully integrated into their PropertyMe experience.
Property Managers can download a full message thread at any time. Simply open the conversation, select "Generate report". This makes it easy to keep records, share updates with your team or store communication history for compliance purposes.
Chat works across web (desktop) and mobile (via the PropertyMe app), so you can stay connected from wherever you are.
Yes, you can broadcast messages to multiple contacts simultaneously, which is useful for announcements, updates or urgent information.
Yes, all conversations are automatically linked to the relevant property and contact, ensuring clarity and avoiding miscommunication.
Chat provides push notifications, read receipts and message threading to help you monitor engagement and communication status.
Yes, you can link messages to an existing Task or Job within PropertyMe, making it easier to act on communication (for example, repair requests or approvals).
Because all communication is stored and linked to the property and contact, Chat helps maintain a clear audit trail and ensures your messages are documented in one central system. The records can be downloaded in a single thread with read receipts for tribunal records.
Chat is designed to reduce reliance on external SMS or email by centralising communication. You may still use those channels as needed, but Chat ensures all conversations are captured in PropertyMe. PropertyMe's Unified Inbox lets Property Managers seamlessly work between Chat, SMS and email in a central, single location.
Yes, Chat supports the concept of disconnecting when needed, with the ability to set predefined office hours for availability.
If you're an existing PropertyMe user, Chat should already be available in your inbox. If not, you can join our live training with Trainer Scott Lamin.
Chat is unlimited. You can send and receive as many messages as needed without additional cost or message caps.

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Discover how leading agencies are reducing admin, automating workflows and delivering a better experience with PropertyMe.

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