January 21st, 2026
A better payments experience, powered by the new Trustless
Feature releases
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Managing payments is about more than getting money from tenants to owners. It’s about having confidence that owner payouts are accurate, bills are covered and owners have the information they need, all without creating extra work for your team.
This release introduces a range of Trustless enhancements designed to give you more visibility over upcoming disbursements, greater flexibility in managing funds and a better experience for owners.
Withhold owner funds for planned expenses
Not every owner payment should be paid out immediately. Whether you’re preparing for a large repair, an upcoming strata levy or another planned expense, you can now set a Trustless owner withhold amount and reason, separate from your agency withhold.
When Trustless processes an owner disbursement, pending journals and due bills are paid first. Any remaining funds up to the withhold amount are retained, with only the balance above that amount paid to the owner. Funds continue to accumulate until you remove the withhold, giving you confidence the money is there when it’s needed.
See today’s Trustless disbursements at a glance with two new dashboards
Two new dashboard widgets give you instant visibility into your Trustless portfolio.
1. Disbursements Due
This widget shows how many Trustless folios are due to be disbursed today, broken down by owners, suppliers and tenants where applicable. Before the daily disbursement run, you’ll see what’s due to be paid. Once it’s complete, the widget automatically updates to show what was successfully disbursed.
From there, you can open the new Trustless Disbursements screen to:
- Review owner payout figures before funds are released
- Check bills, fees and withholds
- Preview monthly owner statements
- Access bill approvals from one place
It’s a faster way to review everything before disbursements are processed and confirm everything looks right.
2. Owners on Trustless
This shows what percentage of your owners have been upgraded and how many are still using your trust account. It also lets you enable Trustless for all eligible owners with a single click.
Put tenant deposit funds where they’re needed
Overpaid rent and journalled tenant funds are a normal part of property management, but leaving money sitting in deposit creates unnecessary administration.
You can now transfer Trustless tenant deposit funds directly onto rent or outstanding invoices from within the tenant folio, whether the funds are held in your agency trust account or the PropertyMe Trustless account.
The tenant’s history is automatically updated to reflect the transfer, balances are adjusted instantly and you can clear aged deposits without needing to refund and reprocess the funds.
Give owners better visibility into every disbursement
Trustless owners now have a clearer view of their money through the PropertyMe app and Client Access.
Each time a disbursement is processed, owners will see a new Disbursement card in their Recent Activities feed showing:
- An income and expense breakdown
- Any withheld amounts
- Direct access to their owner statement
By making this information available as soon as funds are disbursed, owners can quickly find the details they’re looking for without contacting your agency, helping reduce routine enquiries while giving owners greater transparency over every payment.
Ready to explore Trustless?
Looking to fully automate your trust accounting? Trustless offers a more modern payment experience for your owners and your agency. Tenant payments flow directly to owners, delivering the same faster payment experience while keeping owner statements up to date in real time.
Not yet using PropertyMe? Book a demo to discover why more than 6,400 real estate agencies across Australia and New Zealand trust PropertyMe to power their property management.
Note: MePay is only available to Australian real estate agents.
Disclaimer:
This content relates to the MePay payment product and has been prepared by MePay Holdings Pty Ltd (ABN 55 638 819 575 / AFSL no 528836) (MePay Holdings). Any financial services provided in relation to MePay (including the issue of MePay) are provided by MePay Holdings. To the extent any information provided to you in this content constitutes financial product advice, such advice is general advice only and has been prepared without taking into consideration your objectives, financial situation or needs. You should consider your needs prior to acting on any advice or making any financial decisions and seek independent financial advice regarding your own personal circumstances. Cooling-off rights do not apply to MePay. A product disclosure statement (PDS) has been issued by MePay Holdings for MePay and is available at https://www.propertyme.com.au/mepay/documents. The PDS explains the features, risks and benefits of the service and you should consider it in deciding whether to use the product.
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