The whole rent roll,
run from one screen

With MePay Trustless on Australia's New Payments Platform (NPP), payments flow from receipting through reconciliation to owner disbursements with no manual steps. Rent lands, gets matched and pays out to owners on a daily cycle, all on its own. You keep full visibility of every transaction without the receipting grind and there's no traditional trust account to maintain.

MePay gives you two ways to collect rent, so you can keep the controls you're used to or go fully automated. MePay Fast runs your familiar trust account structure but clears through NPP for faster processing. MePay Direct Debit pulls payments through Macquarie Bank's network, shows as 'pending’ straight away and costs your agency nothing. Both options are free for tenants and owners to use.

Because MePay is built into PropertyMe, payments record in real time and reconcile in a single click, right alongside the properties and people they belong to. Tenants set up and manage their own regular or once-off payments in the PropertyMe app, cutting the back-and-forth for your team. Everything sits behind bank-grade security with a full audit trail, so you stay compliant with Australian trust accounting rules.

Tenants pay through flexible methods, including recurring payments and their own unique MePay Payments details, so each payment matches itself to the right property. Funds are allocated the moment they arrive and disbursed to owners automatically on schedule. Arrears admin shrinks too, because there's nothing to hunt down and match by hand.

Money moves faster and owner statements update as it happens, so there's no end-of-month scramble to receipt, reconcile and disburse all payments. Fee processing and disbursements run in the background instead of piling up for one big sprint. The days of losing half your week to manual reconciliation are over.

Trustless is built for Australian legislation, with state-based compliance and always-on, audit-ready reporting. Every transaction is recorded and traceable, so you can show your working at any time. And because you can run Trustless and traditional trust accounting side by side across offices, you can switch at your own pace.

Bank Feeds brings your bank transactions into PropertyMe automatically, so you're not logging in to your bank, exporting a file and importing it before you can even start. The data is there waiting when you are. That cuts out the fiddly first step of every reconciliation, along with the errors that creep in from handling files by hand.

Incoming transactions are matched against the relevant parts of your PropertyMe portfolio, so you can see straight away what each one relates to. Instead of working through a raw list of numbers, you get transactions already lined up with the properties and accounts they belong to. Processing them to reconcile becomes a quick, confident check rather than a hunt.

Bank Feeds runs straight into reconciliation, disbursements and audit reporting, so the whole money side of your agency starts from accurate, current data. Keep your accounts reconciled with less effort and your owner payments and reporting stay on solid ground. It's the base layer that keeps you compliant and audit-ready without the manual grind.

Bring in your bank data and PropertyMe does the data entry and balancing, matching transactions for you rather than leaving you to key them in one at a time. It reads the common file formats your bank produces, including OFX, QIF, CSV and Westpac PayWay files, so whatever your bank sends will slot straight in. Less manual entry means fewer mistakes and far less time at the keyboard.

Current and past reconciliations sit together on a single screen, so you always know where things stand. Click into any one to see the full detail behind it, right down to the transactions that made it up. Nothing is buried, so catching an issue or answering a query is a matter of looking, not digging.

Pull reconciliation reports straight from the Reports section whenever you need them, ready to print or download. That gives you a clean record of every reconciliation to hand to owners, auditors or your principal. Your books stay compliant and defensible, without you assembling the paper trail after the fact.

Disburse to a single owner or push through owners and suppliers in bulk, all in the one process. Tick "include all suppliers" to add everyone due for payment in that run, so nothing gets left behind for next time. Instead of working through payments one at a time, you clear the lot in a few clicks.

Preview each statement from the document icon before you finalise anything, so you can confirm every figure is right while it's still easy to change. Nothing goes out until you've seen it. That check sits upfront, which means fewer corrections, refunds and awkward calls after the fact.

As you disburse, PropertyMe generates the messages with statements attached automatically, so owners and suppliers get their paperwork without you writing a thing. Email them or print them, whatever suits each recipient. The reporting side of paying out is handled in the same step as the payment, not as a second job afterwards.

Import your transaction file and PropertyMe reads it, enters the data and balances it for you, matching transactions automatically instead of leaving you to key in each one. What would be an afternoon of manual entry becomes an upload and a quick review. Fewer keystrokes also means fewer typos to chase down later.

Import supports the formats banks actually produce, including OFX, QIF, BRF, PAY, TXN and Westpac PayWay RECall files. Whatever your bank hands you, there's a good chance it drops straight in with no conversion or cleanup first. That keeps you moving no matter who you bank with.

Once imported, your transactions land together in the Transactions tab, ready to work through. You get a single, tidy view of everything that came in, rather than a pile of files and printouts. From there it feeds straight into receipting and reconciliation, so the import is the start of the job, not a job on its own.

Set fees to recur weekly, monthly or yearly, matching however you bill each owner. Once it's set, the fee applies on that cycle without you touching it again. Different owners can sit on different schedules, so your fees follow your agreements rather than forcing everyone into one pattern.

Setting up a new recurring fee is quick, and adjusting one when terms change is just as easy. Update the amount or the timing and the change carries through from there. You're not rebuilding fee setups from scratch every time something shifts.

Because recurring fees are charged automatically, you're not relying on someone remembering to apply them each cycle. Every fee you've set gets charged, every time, which protects the income that's easy to lose to a missed entry. That means less manual work for your team and a more reliable revenue line for the agency.

View, download, print or email statements to owners and suppliers, so each contact gets theirs however they like to receive it. Post a printed copy for one, email a PDF to another, all from the same place. The statement work fits your contacts rather than forcing them onto a single channel.

Both current and historical statements stay available, so you're never rebuilding an old one from scratch. When an owner asks about a period from months back, it's right there to pull up and resend. That turns a dig through records into a few seconds of looking.

Owners can see all their statements in Owner Access or the PropertyMe app and download, print or email them whenever they want, day or night. That means fewer "can you send me my statement" requests landing on your team. Owners get their answers on their own schedule and you get time back.

PropertyMe gives you the core trust accounting reports out of the box: Reconciliation, Unreconciled Items, Folio Ledger, Trial Balance, Transaction Audit, Cashbook and Journals. Whether the auditor wants closing balances, a record of every receipt and withdrawal, or the bill payments sitting in your journals, the report is there. You're producing recognised reports, not exporting raw data and shaping it yourself.

Filter any audit report or statement by transaction date, so you can pull a single month, a full year or a custom window in one step. No wading through transactions that fall outside the scope of the review. You get precisely the period the auditor asked for, with nothing extra to sift through.

Transaction Audit records every transaction in the portfolio, while the Folio Ledger traces what moves through owner, supplier, tenant and sales folios. Reconciliation lays the PropertyMe and bank sides next to each other and Unreconciled Items flags anything still in transit. Together they give you a full, connected picture of the money, so questions get answered from the record rather than from memory.

Send your financial data from PropertyMe to Xero in a single click, instead of keying the same numbers into both systems. That cuts out the double entry that eats time and invites mistakes. The figures that land in Xero are the ones straight from PropertyMe, so the two always tell the same story.

When PropertyMe transfers money from your trust account to your business account, it adds the invoice details to Xero for you. That sets up automatic reconciliation the following day, so the transfer matches itself rather than waiting for you to pair it up by hand. Your Xero reconciliation moves faster because the groundwork is already done.

The integration is quick to switch on from the Xero Integration page in Settings, with step-by-step instructions to walk you through it. From there, accurate figures flow from PropertyMe to Xero without you checking each one by hand. That's the reassurance that your business accounts reflect what actually happened, minus the manual reconciliation between two systems.

See exactly where each inspection stands, whether it's pending, unopened or completed, straight from your PropertyMe dashboard. Real-time tracking, automation and alerts mean you're not manually watching due dates or wondering who's replied, so nothing is missed and you always know what still needs your attention.

Tenants access what they need in real time and complete their entry inspection report digitally, adding photos, comments and signatures as they go. 360° photos capture a room in one immersive view instead of a handful of stills, so the condition record is clearer and more complete. There's no app to download and no email thread to search, just a seamless experience for the tenant and for you.

Paperless Inspections is included in your Standard PropertyMe subscription, so there's nothing extra to buy to run it. It connects to the rest of the suite, from message automation and reminders to document management and templates, all under a single dashboard, so you handle more of your day in one place and keep every inspection tied to the property it belongs to.

Request quotes from multiple suppliers and compare them side by side, then send owners a ready-made Job Summary or Quote Comparison PDF to approve. Automated notifications and reminders keep owners, tenants and suppliers moving at each stage and progress tracking ties through to your trust accounting, so a job flows from approved to completed to statement without you chasing every step.

Build repeatable workflows for the repairs you handle again and again, like water leaks, smoke alarms and vacate works. Job templates and checklists set the same steps every time and track each stage as it's done, so common jobs run consistently across the team and the details never get missed, no matter who's handling them.

Log a maintenance request with the property and tenancy details, photos and supporting documents all attached, so every job carries its full context from the start. Work orders are tied to the specific property and tenancy they belong to and the communication history stays with the job, so anyone picking it up can see exactly what's happened without hunting through emails.

Keep tabs on smoke alarm and pool compliance alongside more general items like knowing when a supplier's or owner's insurance policy needs renewing. Assign compliance items to the right contacts, such as suppliers and tradespeople, so responsibilities are clear and you never lose track of a renewal or a safety check that's your job to stay on top of.

Colourful alerts flag overdue or expired compliances, as well as any without a due date, so the items that need attention stand out the moment you look. Instead of finding out something has lapsed after the fact, you see it early and can act while there's still time, which is exactly where compliance protects you.

Add or close one compliance or many at once, so managing a whole portfolio's worth doesn't mean working through them one at a time. When something needs doing, create individual or bulk jobs straight from Compliance and attach the relevant bills and documents, so a compliance obligation flows into actual work without leaving the platform or dropping the paper trail.

Keep the keys to all your properties in one place instead of a drawer and a hopeful memory. Key management gives you a clear record of what you're holding, so at any point you can see which keys are accounted for and which are out with someone, without pulling the office apart to find out.

Identify exactly when a key was checked in or out of the office, so there's a clear trail behind every movement. Rather than relying on people to remember, you have a record of when each key left and when it came back, which makes handovers cleaner and keeps everyone accountable for the keys they take.

See at a glance when a key is overdue and how many days it's been out, so the ones that haven't come back don't slip your notice. Instead of discovering a missing key when you need it, you can follow up while the trail is fresh, protecting the security of your properties and saving yourself the scramble later.

Everyone works differently, so the dashboard is yours to shape. Pick from 20 widgets and lay them out for a full bird's-eye view or a quick snapshot, focusing on the metrics that matter to your role. A trust accountant and a leasing associate can each see their own priorities first, so the numbers in front of you are always the ones you act on.

The activity panel pulls your tasks, jobs, inspections, emails, SMS and documents into one place. Sort by due date to see what's urgent, search for a specific item or filter by task type to zero in on one part of the work. It's how you turn a busy morning into a clear plan for the day.

Every statistic updates in real time, so you're working from what's true right now, not last week. Watch trends visually instead of rebuilding spreadsheets and pivot the moment priorities change through the day. Accurate data at a glance means quicker calls and fewer surprises.

A single dashboard shows all your upcoming renewals and review dates, drawn from across PropertyMe so the summary is always current and the whole team works from the same view. Drill into any renewal to see the full activity log and exactly where it's up to. You always know what's due, what's in progress and what needs you next.

Lease renewals works with Automations, so you can set triggers that create renewal tasks off key dates, like kicking off a renewal 90 days before a lease expires. Automated reminders keep critical dates and actions on track and you can tailor triggers for both commercial and residential leases. Set it once and the process starts itself every time.

Apply pre-set checklists to each renewal and send SMS, email and letters from customisable templates, so every renewal is handled the same way. Assign shared tasks, use @mentions to keep everyone updated and keep owners, tenants and staff aligned in one thread. It's a repeatable process your whole team can follow, every time.

Send your listings to realestate.com.au, rent.com.au and domain.com.au from the one dashboard, so a property goes live everywhere that matters without the copy-and-paste. More eyes on every listing means you find tenants and secure buyers faster, whether it's a rental or a sale.

Create sale and rental listings across residential, commercial and land, then edit and update them whenever details change. Mark a listing sold, leased or withdrawn, republish when you need to and schedule and print your open inspection times, all from the same place. One workflow covers the property from launch to close.

Because everything comes from a single source, you enter details once instead of re-typing them into every portal. That removes the copy-and-paste mistakes that creep in across multiple sites and it gives you back the time you'd spend managing listings one platform at a time. Less admin, fewer errors, money saved.

Property view pulls the property, its tenants and its owner into a single screen, so you're not hopping between records to piece the story together. All the activity and documents tied to that property sit alongside it and you can drill into any of it for the full detail. It's the complete picture of a property the moment you open it.

When the conversation is about a contact rather than a property, switch to client view and see it all from their side instead. The same relevant information follows across, so you get the full history on an owner or tenant without changing screens or losing your place. Work the way the task calls for, not the way the system forces you to.

Because activity and documents are populated in both views, nothing lives in only one place and nothing needs hunting down. See the summary at a glance, then click through to the comment, document or record behind it whenever you need more. One consistent view of your properties and clients, always where you'd look for it.

Gains and losses reporting shows your agency's performance at a glance, monitoring new managements, terminations and net growth. See where the rent roll is heading, catch the trends early and act on the opportunities in front of you. It's the clear view of growth you need to make informed decisions with confidence.

The Dashboard puts your key numbers in one visual view, updated in real time. Track property count, properties gained and lost, overdue tasks, arrears, completed inspections and open conversations, then choose which metrics to show and set the date ranges you want to compare. Watch this month against last, or whatever period tells you what you need to know.

The rental statistics report brings comprehensive data into a single page with flexible filtering, so the full picture is simple to read and quick to pull apart. Filter to the slice you care about and get the answer without wading through pages of numbers. It's on every plan, so the detail is always at hand.

Storing a document is as simple as dragging it into PropertyMe, where it attaches straight to the property, owner, tenant, task or job it belongs to. There's no separate filing system to maintain and no deciding which folder it should live in. The document lands against the right record the moment you drop it, done in seconds.

With every document stored in PropertyMe, your team can leave the paper behind and pull up what they need from anywhere, at any time. Whether you're at your desk or out at a property, the file is a click away rather than back in a cabinet at the office. It's the freedom to work wherever the day takes you.

Because a document sits on the record it relates to, it's exactly where you'd think to look for it. Open a property, owner or tenant and the relevant files are right there alongside everything else about them, not stranded in a shared drive. No hunting, no guessing which folder, just the document where it makes sense.