5 Property Management Tasks To Do Before the Holidays

Posted by
on Dec 04, 2017

Pack for holiday, check. Put mail on hold, check. Pay bills, check. Create out-of-office email…uh-oh.

When you’re busy preparing for the holiday season, even the simplest of tasks can slip your mind. So to help you avoid the above scenario, we’ve come up with five property management tasks you need to do before the holidays:

1. Notify everyone of your office holiday period

Prior to leaving for your holiday, be sure to notify your owners, tenants and suppliers of your office holiday period. There are a few ways you can do this:

  • Send a dedicated Season’s Greetings email that communicates this
  • Post about it on social media
  • Update your Google My Business listing hours
  • Update your website

This helps keep everyone in the loop and is crucial in managing tenant and owner expectations during the holiday period.

If you’re a PropertyMe subscriber, here’s how to send a message to all contacts.

2. Make sure tenants and owners can get in touch with you

While you might be sipping on mojitos in Thailand, your tenant might be panicking about a burst water pipe, insect invasion or a man with a white beard trying to climb down their chimney. In any case, they may need to contact you, urgently.

Here’s where your out-of-office email comes into play. You should include the period that you’re on holidays and the best person to contact in your absence. Your secondary contact should be equipped with the skills and knowledge required to handle any issues tenants or owners might have while you’re on holidays. Alternatively, if you happen to be in the country, be sure to leave your mobile number as well but specify that it is for emergencies only.

If you’re struggling to write your out-of-office email, here are some professional examples and some hilarious alternatives.

3. Ensure there’s a way to pay your owners and suppliers

If you’re going to be on holidays during mid-month or end of month, ensure there’s a way to pay your owners and suppliers. You can arrange for someone to do it for you or you can do it yourself if you have access to a computer while you’re away (assuming you’re on cloud property management software). If neither of those options are feasible, you can always pay owners and suppliers before your office holiday period.

4. Send a home security checklist to your tenants

Did you know that burglaries rise during the lead-up to Christmas? The holidays is a time of giving, meaning homes are filled with expensive toys, gadgets and jewellery, making it prime time for burglars.

home alone burglarsImage credit: youtube.com

That’s why it’s imperative to send a home security checklist to your tenants prior to the holiday period so they can take preemptive security measures such as holding the mail and installing remote monitoring before the holidays.

Here are 10 things your tenants should do to protect their property before the holidays. This will not only help your tenants protect their belongings, but will also help you protect the rental!

5. Engage with tenants and owners

As a property manager, your livelihood is built on trust and communication. That’s why you should engage with your clients and the local community in the lead up to the holiday season. You can try hosting an event or simply express gratitude with a greeting card or small gift.

This will position yourself as a reputable property manager and will help deepen your relationship with existing clients and help you establish rapport with potential clients.

All in all…

Here are five property management tasks to do before the holidays:

1. Notify everyone of your office holiday period

2. Make sure tenants and owners can get in touch with you

3. Ensure there’s a way to pay your owners and suppliers

4. Send a home security checklist to your tenants

5. Engage with tenants and owners

Thanks for reading! Hopefully you found this blog post on property management tasks to do before the holidays helpful. You might also be interested in 3 Easy Ways to Engage Tenants and Owners This Christmas, 12 Ways to Attract Quality Tenants and the Top 6 Benefits of Cloud Property Management Software.

What will you be getting up to this Christmas? Let us know in the comments down below.