If you ever wished you could clone your Property Manager during inspection week… you’re not alone. It’s one of the most time-consuming parts of the job, and one of the most important. That’s exactly why Property Assist was created.
Founded by former Property Manager and BDM Shannon Welch, Property Assist is now one of the largest and most trusted outsourcing companies for inspections in Australia.
Now, they’re officially a PropertyMe Partner, offering inspection support that works perfectly within your existing workflow.
From reception to revolutionising inspections
Shannon’s story is one many in the industry will relate to. She started on reception 18 years ago, moved through the ranks as a Property Manager and later became a business development manager. But 10 years ago, she saw a growing need: busy PMs needed help, especially with inspections.
So, she rolled up her sleeves and launched Property Assist. Fast forward to today and Shannon leads an award-winning, 50-strong team of professionals who are as passionate about property as she is.
What they do (and do really well)
The Property Assist team is made up of licensed and registered agents, so they’re not just helpers… they’re trained experts who know your world and your legislation. They offer:
- Routine inspections
- Ingoing and vacate inspections
- Open homes
- Pre-purchase inspections
Here’s the best part: all reports are completed directly within PropertyMe, so everything stays connected to your Owner and Tenant Portals, to your Paperless signatures and Document history. Plus, for even greater visibility, Property Assist offers 360° Inspection Photos.
Quick turnaround, no compromise
We know time is everything in this industry. That’s why Property Assist prides itself on fast turnaround times:
- Routine inspections? Done in two business days.
- Bond release reports? You’ll have them by 10am the next day.
No chasing, no extra admin and no need to juggle multiple systems. Just professional, reliable inspections, ready when you need them.
A partner that gets property management
Shannon and the team have walked in your shoes. They understand the daily juggle, the legislative pressures and the need to deliver a top-tier service without burning out. That’s why Property Assist has been built from the ground up to feel like a true extension of your team.
They also share a big belief we hold here at PropertyMe: use your tools to their full potential. Shannon’s go-to advice for Property Managers looking to improve their systems?
“Before adding more software to your tech stack, take a closer look at what you’re already using,” Shannon says.
“I always recommend aiming for at least 80% utilisation of your existing platform. You’d be surprised how many powerful features are right there at your fingertips just waiting to be switched on.”
🎯 Want to learn more or book your first inspection? Head over to www.propertyassisthq.com.au to get started.
